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EXPERT SUPPORT & F.A.Q.

What software is compatible with Powell CNC machines?

Our CNC machines are equipped with industry-leading FANUC controllers, ensuring seamless integration with all major CAD/CAM and dedicated cabinet-making software. Whether your workshop relies on Mozaik, Polyboard, CabinetSense, Cabinet Vision, or Alphacam, our machines read your output files flawlessly. Out of the box, every machine also includes Vectric Cut2D Pro, with scalable upgrade options to VCarve Pro or Aspire to easily process your DXF files and support advanced nesting requirements.

What are your lead times?

Unlike European manufacturers with 6-month wait lists, we carry extensive stock here in the UK. Many of our standard 3-axis machines can be delivered and installed within weeks.

Do you provide UK-based installation and training?

Yes. Every machine purchase includes full delivery, professional installation, and on-site training by our expert UK technical team, ensuring your operators are confident before we leave your factory.

With all the CNC routers on the market, why choose Powell CNC?

While many machines look similar on paper, the true cost of a CNC router isn’t just the purchase price—it’s the hidden costs of programming time, material scrap, and machine downtime.

We build our machines to eliminate those bottlenecks. Here is what sets an Excitech router apart from an “ordinary” machine:

  • Heavy-Duty Industrial Build: We don’t use lightweight aluminum extrusions. Our machines feature stress-relieved, heavy-duty welded steel frames to guarantee vibration-free precision and decades of reliability.

  • World-Class Components: We only use the industry’s most trusted parts, including Italian Hiteco Spindles, Japanese Yaskawa Servo motors, and Becker vacuum pumps.

  • “Smart” High-End Control: The biggest drain on your profitability is the time spent preparing files and handling errors. Our industry-leading FANUC controllers process complex nests effortlessly and integrate perfectly with Cabinet Vision, Mozaik, and Polyboard.

  • No “Brand Tax”: You get the exact same premium European and Japanese components found in a Homag or Biesse, but without paying the inflated premium for the badge on the side of the machine.

What power supply do I need?

Our industrial CNC routers, edgebanders, drilling and packaging machines require a standard 3-phase power supply. We will provide full technical schematics and power requirements to your electrician prior to delivery.

What happens if I need technical support or spare parts?

We hold an extensive inventory of spare parts (including Hiteco spindles, Yaskawa servos, and Becker pumps) at our UK facility. Our technical support team is available via phone and remote-login to troubleshoot software or controller issues instantly.

Do you offer finance or leasing options for your machinery?

 Yes, we can help you spread the cost of your investment. While we do not provide in-house financing, we work closely with a trusted network of independent finance brokers who specialize exclusively in industrial manufacturing machinery. Upgrading to an automated smart factory or a 5-axis routing center is a major capital expenditure, and these independent experts can help you secure the most competitive leasing or hire-purchase plans. This allows you to protect your cash flow while instantly benefiting from increased production capacity. (Note: Finance options are strictly for business customers and are subject to status).

How is the machine delivered, and who installs it?

Unlike some suppliers who simply leave a crate at your loading bay, we manage the entire installation process. Our factory-trained UK engineers handle the off-loading, positioning, and precise leveling of the machine in your facility. Once the machine is hardwired, we perform full commissioning alongside comprehensive on-site training for your operators to ensure your team is confident and ready for production before we leave.

How do you ensure the machine maintains its precision over time?

Precision is everything in panel processing. To ensure your machine maintains its exact tolerances year after year, we offer comprehensive annual CNC servicing and preventative maintenance. During these services, our engineers use aerospace-grade laser tracking equipment to measure and validate all critical machine tolerances. Combined with our 12-month comprehensive warranty, lifetime UK support, and a fully stocked UK warehouse of off-the-shelf spare parts, we guarantee maximum uptime for your business.

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Machines

  • CNC Routers
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  • Edgebanders
  • Drilling Machines
  • Beam Saws
  • Dust Extractors
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  • Smart Factory

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Contact Sales

  • +44 (0) 208 686 0733
  • +44 (0) 845 689 0294
  • sales@powellcnc.com
  • +44 (0) 208 686 0733
  • +44 (0) 845 689 0294
  • sales@powellcnc.com

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